Our service is trusted by over 350,000 customers
All your utilities and services in one simple platform
Airtime / Data
Utilities
Electricity
Government
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Pay bills very fast
No registration, just choose service and pay
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Never miss a payment
Set up recurring payments for your critical bills
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One-stop-shop for bills
On a mission to bring all your bills in one place
Packed with very powerful features
Smart autofill
Scheduled payments
Share a bill
Bill analytics
Frequently asked questions
What is Bills.ng?
Bills.ng is a platform that allows you to pay various bills, including airtime, data, electricity, and more, conveniently online.
What types of bills can I pay on Bills.ng?
You can pay for airtime, data subscriptions, electricity bills, TV subscriptions, internet bills, and more.
Is my payment information secure?
Yes, Bills.ng utilizes data encryption and various security measures to protect your payment information.
What payment methods are accepted?
We accept various payment methods, including bank transfers, credit/debit cards, and mobile payment options.
How can I contact customer support?
You can reach our customer support team via email at support@bills.ng or through the WhatsApp Support Chat. Our team is available from 8 a.m. to 8 p.m. (WAT) on weekdays.
What should I do if I encounter issues with my payment?
If you experience issues with your payment, contact customer support, quoting your NPC Code for the transaction, or share your receipt for assistance.
What happens if a payment fails?
If a payment fails, you will receive a notification explaining the reason. You can attempt to process the payment again or contact customer support for assistance.
How long does it take for a payment to be processed?
Most payments are processed instantly, but some may take longer depending on the service provider or payment method. You will typically receive confirmation shortly after the transaction.
What should I do if I see an unauthorized transaction?
If you notice an unauthorized transaction, immediately contact our customer support team at support@bills.ng, providing details of the transaction for investigation.
Can I receive notifications for upcoming payment due dates?
Yes, you can opt to receive notifications via email or SMS for upcoming payment due dates. Ensure your notification preferences are set up in your account settings.
Can I cancel a payment after it has been scheduled?
Scheduled payments cannot be canceled if the payment date is approaching; however, you can cancel well in advance by accessing your transaction history.
Are there limits on the amount I can pay?
Yes, there may be limits on the amount you can pay, depending on your account type and payment method. Please refer to our site for specific limits or contact customer support.
What if the bill payment service I need is not listed on Bills.ng?
If the bill payment service you require is not available, please contact our customer support to suggest it, as we continuously work to expand our offerings.
